Latvijas Gāze: Digital Processes for Payment Tracking and Processing
Client
- Industry
- Energy / Natural Gas Trading and Supply
- Market
- Latvia, the Baltic States and Finland
- Founded
- 1991
- Market position
- One of the leading energy companies in the Baltics and the largest natural gas supplier in the household segment in Latvia.
01 Challenge
What the client wanted to solve
With a large customer base, the company processes a significant volume of payments for issued invoices every month. This created a need to improve payment options and modernize payment processing workflows.
The existing processes:
- required significant manual work;
- involved time-consuming data processing and a higher risk of errors;
- resulted in slower information flow.
The company was looking for a solution to optimize customer-related processes and provide more convenient access to
02 Solution
How we tackled it
The LTECH team developed a centralized payment processing system that automates payment tracking and links payments to customers and their contracts.
This included:
- reading, processing, and storing payment data;
- automatic matching of payments to customer contracts;
- manual processing capabilities for adjustments and data corrections;
- integration with internal systems.
The solution was designed to ensure flexibility and allow for future system expansion.
03 Delivery
What we shipped
- A payment processing and tracking system;
- Bank statement import functionality;
- Automatic payment matching;
- Data export functionality for integration with other internal systems;
- A centralized database for payment storage and processing.
04 Outcome
What the business gained
Faster processing of customer-related requests;
Reduced manual workload;
Improved data availability, transparency, and more accurate payment matching.
05 Related
The services behind this story
Next step
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